FAQ

Make sure you find the email you received from me when you signed up for your courses. Check your spam folder and/or your trash. Follow the prompts in this email to create your credentials. Open a Support Ticket if you need additional help.

You can reset your password by clicking the prompt to do this when you try to login, or click email me a magic link to get quick access to your account via email.  The magic link is the coolest!

The answer is no as it's not fair to the hard work and effort I put into my courses or those who have paid for the course. Please keep your account private. If you would like to gift a course to a friend, that would be thoughtful and I can help with that.  Just open a Support Ticket and I'll be happy to help. Please visit the Terms of Use to review these details

  How to Access Your Courses After Login Option #1: Click on "Access Your Courses" in the main navigation.  Find your course and click the name to be taken to the classroom.    Option #2: Find your course under "Your Courses & Products" and click the thumbnail image to be taken to the classroom.   

Your courses are hosted on an easy to use platform called Simplero. It's simple to navigate, download PDFs and watch videos. You will be able to keep track of which lessons you've watched and mark lessons as complete.  You will have your own account with a password that you have control over, including billing information.

When you purchase courses you get to keep the material for as long as Paperbag Studios, LLC and the online classroom exists you will have access to all the content that you purchased to watch.  If the site should close down, you will be given notice so you can download the content. For best results, courses require that you have high speed internet to stream videos. Videos now available for downloaded but only for personal use. All materials have copyrights and trademarks where applicable and we will not tolerate sharing or copying the course content to teach as your own. Please visit the Terms of Use to review these details

YES! All stand alone video content and PDFs are downloadable for personal use only.  My courses require that you have high speed internet to stream videos for best results. All materials have copyrights and trademarks where applicable and we will not tolerate sharing or copying the course content to teach as your own. Please visit the Terms of Use to review these details.

Please open a Support Ticket if you need assistance. Thanks!

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